Today’s SOC Was Built for Yesterday’s Threats
Despite years of investment, most security operation centers (SOCs) can’t keep pace with their fast-growing threat landscape. Their architecture remains anchored in legacy designs built for lower data volumes and slower attacks, leaving teams unable to keep up as conditions change.
This gap is widening fast. Now, agentic AI accelerates adversaries by as much as 100x and compresses the time from initial access to impact into minutes1. Traditional SOC challenges trace back to three fundamental problems.
Data Silos and Fragmented Context
Security data is divided across endpoints, network, identity, and cloud, with each system holding only a portion of the picture. Analysts must gather and align these signals themselves, moving across tools to construct the story of an attack after it has already begun.
Manual Operations
Static correlation rules transform analysts into data integrators rather than threat hunters. Traditional security information and event managers (SIEMs) demand an exhausting cycle of querying. SOC engineers spend their time tuning detection logic and managing workflows, with progress tied directly to effort rather than system capability.
Ineffective AI Strategies
AI is often introduced as an overlay rather than a foundation. Chat-driven tools sit on top of existing systems, offering insights without addressing the root cause—disconnected data and siloed workflows. These bandage-type solutions only add complexity and governance challenges.
Tools and Security Risks Weigh on Traditional SOCs
The result of these challenges is a collection of tools that never quite work together (figure 1), leaving teams to piece things together under pressure. Attackers move faster than teams can act, increasing security risk and driving up cost.
![Collection of tools in a traditional SOC leading to increased risk and costs]()
Figure 1: Collection of tools in a traditional SOC leading to increased risk and costs
The autonomous SOC requires three foundational elements that work together:
- AI-ready data lake: Unified, normalized data that’s accessible to AI across all sources.
- Industry-leading automation: Prebuilt playbooks and integrations that eliminate manual work.
- Agentic AI: Intelligent agents that build and execute complex workflows autonomously.
It’s time to transform the SOC.
Cortex XSIAM: One Platform Built for AI and Automation
Cortex XSIAM transforms security operations by delivering the industry’s highest protection rate and leading SOC capabilities on a unified, agentic SOC platform. Organizations protect against frontier AI threats by having:
- Industry-leading AI, automation, endpoint detection and response, and exposure management delivered through one integrated user experience.
- One source of data that’s stitched and normalized to deliver a single source of truth to the security team.
- A comprehensive, up-to-date analytics engine, with over 13,000 prebuilt analytics models to process security data and stop threats in real time.
- Native automation from industry-leading security orchestration, automation, and response (SOAR) to achieve up to a 98% reduction in mean time to respond (MTTR)2, with 75% less manual work.3
SOC teams move faster from detection to response with real-time, AI-driven analytics and automated triage. Threat hunters can search across all of your organization’s security data by using natural language queries that are enriched with Unit 42® intelligence to guide every investigation. The platform’s agentic AI plans and executes multistep workflows from a single prompt, compressing hours or days into minutes and bringing years of expertise into every decision.
Cortex XSIAM unifies data, AI, and automation on Cortex Extended Data Lake™ (XDL) to protect every attack surface, with optional 24/7 Unit 42 management (figure 2).
![From proactive defense to real-time response, in one system]()
Figure 2: From proactive defense to real-time response, in one system
Step Inside the Future SOC with Cortex XSIAM
Unified, AI-Ready Data Foundation
SOC transformation starts with unified data. Cortex XDL™ provides an extensible, AI-ready foundation for Cortex XSIAM, ingesting over 15 Petabytes daily to deliver real-time outcomes at scale.
Onboarding data into Cortex XSIAM is straightforward and flexible. With over 1,100 out‑of‑the‑box (OOTB) connectors and integrations, administrators can easily pull telemetry from any source, including cloud and on‑premises sources. They can choose the relevant integrations and provide credentials, and then, within minutes, the data begins streaming into the platform. AI-driven parsing simplifies ingestion of custom data sources, while a flexible pipeline gives teams control over data flow. The Federated Search capability enables teams to query external datasets at ultrafast speeds, eliminating the data tax of ingesting high-volume, low-value telemetry. The XSIAM Command Center provides unified visibility across data, detections, cases, and automated response activity (figure 3).
![The XSIAM Command Center]()
Figure 3: The XSIAM Command Center
AI-Driven Detection and Response
See All Attacks and Skip Rule Tuning
Cortex XSIAM streamlines detection engineering by delivering accurate, up‑to‑date detection coverage from the start, without requiring heavy tuning. This agentic SOC platform ships with over 13,300 prebuilt and carefully tuned detectors, including 2,900 AI models. The prebuilt detectors and analytics satisfy well over 90% of detection requirements for most organizations, virtually eliminating custom rule work and slashing setup time and effort.
Advanced analytics and machine learning surface stealthy attacks, cut dwell time, and speed containment. By comparing hundreds of behavioral dimensions—many unavailable in traditional logs—to past behavior to cross-customer baselines, Cortex XSIAM pinpoints attacks with precision.
Because Cortex XSIAM pulls rich endpoint telemetry directly from the endpoints, not through a separate EDR platform, it finds attacks instantly. Teams don’t have to wait for data handoffs or third‑party alerts. When every second counts, this caliber of speed keeps defenders a step ahead of adversaries.
Automate Tier 1 Triage and Analysis
Cortex XSIAM ingests and stitches data across endpoints, networks, cloud, and more, creating a full attack context. Unlike basic SIEM correlation, stitching evaluates multiple elements of each event for higher accuracy and additional context, enabling better cross-data analytics, improved detection, and faster investigations. Data stitching powers SmartGrouping, which automatically consolidates related security issues into meaningful cases and reduces the alert volume by 75%.4
The AI-powered SmartScore helps analysts prioritize which cases to review first by using machine learning to assess risk. The SmartScore engine examines malicious artifacts, contextual details, and how other organizations resolved similar cases in the past to assign an AI-based risk score. Together, SmartGrouping and SmartScore help overwhelmed SOC teams decide which cases to tackle first and reclaim dozens of hours of manual effort each week.
Investigate Like True Detectives
Accelerate time to resolution with an intuitive case management experience that keeps everything in one place. AI-generated summaries capture what matters, visualized relationships connect events and entities, and the Resolution Center brings recommended, in-progress, and completed actions together into a single view. Analysts can trace activity to the root cause with automatic MITRE ATT&CK® mapping and work from a complete picture without switching between tools.
![Reducing time to resolution with an intuitive case management experience]()
Figure 4: Reducing time to resolution with an intuitive case management experience
Automate Response Across the SOC
Cortex XSIAM orchestrates a response across the security stack by using over 1,300 prebuilt playbooks and more than 1,100 integrations, including native Model Context Protocol (MCP) support. Automation moves beyond static playbooks by using AI to adapt workflows as threats evolve. For custom use cases, the Automation Engineer Agent generates scripts and integration logic from natural language, eliminating manual coding and turning ideas into working automation in a fraction of the time.
Scale with the Agentic Workforce of the Future
A limitless AI workforce multiplies your team, solving the toughest security challenges and boosting analyst productivity. Contextual agentic assistance provides side-by-side support, guiding you through every investigation step and executing multistep workflows, with human-in-the-loop approval for sensitive actions. Enterprise-grade guardrails and controls ensure every action is governed, transparent, and auditable, enabling you to improve SOC performance without introducing risk.
“AI and automation are the secret sauce in XSIAM. We can now process massive datasets automatically.”
— Tamir Ronen, CISO, HiBob
Identity Threat Detection and Response
Cortex XSIAM spots risky or malicious user behavior that traditional tools miss. The Identity Threat Detection and Response (ITDR) module profiles users by analyzing authentication, endpoint, network, cloud, and threat logs over time. By comparing current activity to established baselines, Cortex XSIAM flags credential theft, brute‑force attempts, and impossible traveler events. Cloud‑based analytics continually refine these algorithms, keeping pace with fast‑moving adversaries. ITDR alerts automatically correlate with related events, presenting a step‑by‑step view of each attack.
Exposure Management
Legacy vulnerability management tools leave organizations drowning in unresolved vulnerabilities, with no clear path to fix them. An ESG survey reveals that nine out of 10 new vulnerabilities are unremediated on a monthly basis.5
Cortex® Exposure Management reduces vulnerability noise by up to 99% and prioritizes issues based on real risk. It consolidates vulnerability data from your network, endpoints, cloud, and third-party scanners to reveal attack vectors and remove redundant coverage. AI-driven plain-language summaries provide context to guide remediation at scale, while native playbook and workflow automation help resolve issues quickly across your environment, reducing exposures and improving your security posture.
![Exposure Management Command Center]()
Figure 5: Exposure Management Command Center
Advanced Email Security
Modern adversaries are using GenAI to craft realistic phishing attacks and speed the attack chain, making threats faster and harder to spot. Cortex XSIAM empowers security teams to stop AI-based email attacks with AI-driven, automation-fueled protection. It connects email threats to the full attack story—across identity, endpoints, and network—so you see more and remediate faster. By treating email as one part of a broader campaign, it quarantines messages, disables compromised accounts, and isolates affected devices in real time for precise, end-to-end response.
Cortex XSIAM also correlates email events with all relevant data to accelerate investigations, orchestrate phishing and business-email-compromise (BEC) responses at scale, and respond to attacks in a fraction of the time compared to manual email analysis.
Operationalize Threat Intelligence
Threat intelligence is useless if it isn't actionable. Overburdened SOC analysts don't need more raw data. They need immediate threat context to resolve active cases and understand how a threat impacts their environment. Cortex XTI brings high-fidelity Unit 42 threat intelligence and third-party intelligence sources directly into Cortex XSIAM workflows, reducing manual research and enrichment efforts. By correlating detection telemetry and threat intel data, XTI enriches active cases and issues with relevant adversary context and TTPs. This context helps analysts and AI agents investigate, reason, and make faster, more informed decisions, enabling more automated defense and workflows.
![Curated, high-fidelity Threat Intel Library powered by Unit 42]()
Figure 6: Curated, high-fidelity Threat Intel Library powered by Unit 42
Attack Surface Management
Attackers start scanning for newly discovered vulnerabilities within 15 minutes of a Common Vulnerability and Exposure (CVE) being announced.6 Cortex XSIAM continuously monitors your organization from an attacker’s perspective to reduce exposure. With Cortex Attack Surface Management (ASM), Cortex XSIAM automatically maps internet-facing assets to uncover shadow IT and misconfigurations. The platform correlates external exposures with internal context to prioritize vulnerabilities that pose immediate business risks and then remediates them through automated workflows before attackers exploit them.
Strategic and Financial Benefits
Transitioning to Cortex XSIAM delivers measurable operational and business value. A commissioned Forrester Research Total Economic Impact™ (TEI™) study examined Cortex XSIAM deployments through interviews with global customers and modeled a composite organization with $5 billion in annual revenue and 13 SecOps FTEs. The analysis found that Cortex XSIAM delivers dramatic results.7
| Table 1. Results of Deploying Cortex XSIAM |
Metric |
Result |
3-Year ROI |
257% |
Payback Period |
< 6 months |
Mean Time to Reduction |
85% |
Reduction in Alerts Requiring Tier 1 Review |
70% |
Net Present Value |
$5.6 million |
Benefits of Present Value |
$7.7 million |
Consolidation Savings |
$3.1 million |
Improved Security Posture |
$2.2 million |
Improved Efficiency for Triage and Tier 1 SOC |
$930,600 |
Improved Efficiency of Case Management |
$1.5 million |
“I think they [Palo Alto Networks] do have the Holy Grail right now [with Cortex XSIAM]. I didn’t find anything better when we were looking—and it works. That’s the key.”
— VP of SecOps, Technology Services Company
Enlist Elite Experts with Managed XSIAM
Organizations that adopt Cortex XSIAM might lack the in-house SOC expertise, headcount, or engineering resources to fully scale it to its potential. For example, teams are often stretched thin or could benefit from advanced automation, SOC engineering, and threat monitoring but don’t have the time and budget to hire and train staff.
Managed XSIAM, provided by the Unit 42 team, pairs our 24/7 expert-led managed detection and response (MDR) team with dedicated SOC engineering to unlock the full power of Cortex XSIAM. Our team manages onboarding, custom detections and correlation rules, threat hunting, and automation to accelerate attack disruption and continuously improve your security posture. . r You gain greater resilience, executive ready reporting,t and the confidence to focus on your business growth.
“Our relationship with Unit 42 has grown to the point where we really consider them an extension of our Packers IT team.” —Kenny Ansel, Director of IT, Green Bay Packers
Risk Reduction and Operational Efficiencies
98% Mean Time to Reduction
Organizations cut MTTR by 98%, reducing incident lifecycles from days to minutes.8
100% Detection and Prevention
Cortex XSIAM achieved a 100% on its detection and prevention scores in 2025 SE Labs Advanced Security Test Report.9
75% Less Manual Investigation
Free your Tier 1 analysts from repetitive alert triage and eliminate the endless cycle of rule tuning and false positive management.10
Conclusion
Cortex XSIAM replaces multiple tools, transforming traditional, siloed environments to a modern architecture. By unifying data, embedding agentic AI, and automating response, this platform enables organizations to bypass the inefficiencies of next-generation SIEM and move directly to autonomous security operations.
- Stop hunting across multiple tools to piece together one attack.
- Eliminate the endless cycle of rule tuning and noise with out-of-the-box analytics.
- Free your Tier 1 analysts from repetitive alert triage by automatically assessing and handling alerts.
- Shut down threats in real time with an agentic response.
Trusted by organizations worldwide, Cortex XSIAM serves as the proven foundation for the future of the SOC. By using Cortex XSIAM, you gain complete visibility and protection across your entire environment so you can rest assured that your users and data are secure.
To explore how Cortex XSIAM can transform your security operations, visit paloaltonetworks.com/cortex/xsiam.
About Cortex
Cortex by Palo Alto Networks has redefined solutions for security operations to help organizations deliver the modern security operation center (SOC) experience. Cortex delivers best-in-class threat detection, prevention, attack surface management, and security automation in an integrated platform powered by machine learning and Unit 42 Threat Intelligence. Trusted by companies around the world and recognized by leading analyst firms, Cortex XDR®, Cortex XSOAR®, Cortex Xpanse®, Cortex XSIAM, and Cortex XCOR™, provide proven protection as standalone solutions and also work seamlessly together as a force multiplier across the SOC. To learn more about Cortex, visit www.paloaltonetworks.com/cortex.
1 “Unit 42 Develops Agentic AI Attack Framework,” Palo Alto Networks, May 14, 2025.
2 “Boyne Resorts achieves game-changing SOC improvements with Cortex XSIAM and Unit 42 MDR,” Palo Alto Networks, November 2023.
3 “Oil and gas company deploys AI-driven SOC with Cortex XSIAM,” Palo Alto Networks, October 2023.
4 Palo Alto Networks, “Oil and gas company.”
5 Complete Survey Results: Security Hygiene and Posture Management Remains Decentralized and Complex, Enterprise Strategy Group, July 31, 2023.
6 Unit 42 Global Incident Response Report 2026, Palo Alto Networks, February 17, 2026.
7 The Forrester Total Economic Impact™ of Cortex XSIAM, Forrester Consulting report commissioned by Palo Alto Networks, October 15, 2025.
8 Boyne Resorts achieves game-changing SOC improvements
9 SE Labs Awards Palo Alto Networks AAA Rating and 100% Prevention Against Ransomware
10 Palo Alto Networks, "Oil and gas company."