Fragmented tools were undermining efficiency and speed.
Before partnering with Palo Alto Networks for a comprehensive SOC and network transformation, Tyson Foods faced mounting challenges:
- Legacy SIEM constraints made onboarding new log sources a multiday process, increasing labor and costs
- Limited endpoint security provided alerts but not full-fidelity logs, preventing full correlation for investigations.
- Visibility gaps caused by capacity constraints and point solutions created blind spots across the company’s distributed footprint.
- Manual workflows for incident investigation and policy management affected operational efficiency for SOC and network analysts.
A strategic partnership lowers costs and simplifies security.
As its security challenges mounted, Tyson Foods recognized it needed more than incremental fixes. The company was already a long-standing Palo Alto Networks Next-Generation Firewall customer. It then expanded its transformation to encompass security operations and SASE as well, consolidating tools and reducing costs. By platformizing with Palo Alto Networks, Tyson Foods reduced its security technology stack by 18%, creating immediate budget relief in an environment where security investments face constant scrutiny.
Path to Platformization
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From overwhelmed to optimized
Previously, Tyson Foods’ SOC had struggled with the limitations of its legacy SIEM. In addition to the multiday efforts required to configure data gateways, data was retained for only 90 days, with 57 correlation rules being managed manually. When it evaluated multiple vendors for SOC transformation, Cortex XSIAM rose to the top. The combination of AI-driven automation and native integration across the platform slashed median time to resolution by 50% and reduced false positives by 30%.
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Closing the endpoint visibility gap
Tyson Foods’ previous endpoint security solution was also limited by only sending alerts to the SIEM. The XDR component of Cortex XSIAM, on the other hand, provides full-fidelity logs, which feed directly into XSIAM’s analytics engine. As a result, its SOC has increased visibility by over 40%, building clearer correlations during investigations and powering much-needed automation. The integration has simplified response across endpoints too. Director of Cybersecurity Pradeep Gururaj explains, “If I have to block something, I can just write a rule, and it gets taken care of across all the endpoints.”
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Proactive defense with Unit 42
To ensure 24/7 access to elite incident response and cyber risk management expertise, Tyson Foods invested in a Unit 42 Retainer. Leveraging retainer credits, the team has taken advantage of a vCISO Engagement, Compromise Assessment, and Penetration Testing, yielding profound impacts. Unit 42 delivered crucial threat intelligence and assessments, providing the clarity needed to proactively surface and address potential risks. Gururaj notes that the proactive services have shown value in three key areas: clarity into root causes, stronger prevention through actionable findings, and improved confidence in the overall security posture. His team can now assure company leadership that it’s addressing the right risks and prioritizing the right controls to support business innovation.
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Network security transformation at scale
As it managed security across a distributed footprint of more than 300 facilities, the network team was wrestling with policy inconsistencies, labor-intensive management, and the constant risk that security friction would disrupt plant operations. The transformation began with VM-Series NGFWs, which now serve as the primary firewall platform across offices, distribution centers, and processing plants, providing deep visibility and segmentation. The deployment protects both corporate IT environments and operational technology systems critical to food production.
Prisma Access with ADEM enables zero trust remote access for Tyson Foods’ mobile workforce, ensuring secure connectivity without sacrificing user experience. Strata Cloud Manager has introduced breakthrough operational gains by providing unified management from a single interface—with embedded automation that both reduces labor and accelerates policy changes. Rounding out the stack are Cloud-Delivered Security Services, which provide real-time threat intelligence and protection across all traffic. In a short time, the business impact has been substantial: fewer plant disruptions, faster policy deployment, and a network security team that has the time to focus on strategy rather than just operations.
A collaboration built for the future.
The relationship between Tyson Foods and Palo Alto Networks extends beyond vendor-customer dynamics into true strategic partnership. “Palo Alto Networks gives us the ability to talk frankly about our challenges and then provides a roadmap to deliver solutions to meet those challenges,” Bunch says. “That’s the partnership that we really want.” As the organization continues to expand its use of technology to modernize food manufacturing, the security foundation provided by the Palo Alto Networks portfolio is a key enabler of this innovation.
“Every minute that I can spend on reducing friction and issues that cause outages is a value add back to the business. A more secure Tyson Foods means we can get back to our mission of feeding the world like family.”
Matt Bunch
Global CISO, Tyson Foods